English  Chinese SHOPPING CARTnow in your cart0ITEMS

Mailing List

subscribe to our newsletter

Privacy policy

 

Multious respects your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner.

 

Collection of information

You can browse our web page without disclosing any personal information about yourself. Once you choose to provide us with your personal information, you consent to the storage and use of that information. We may collect your personal information of: email address, phone number, physical contact information, financial information (such as credit card or bank account numbers); transaction information; shipping, billing and other information you provide to purchase an item; scripts of discussion, chats, dispute resolution and other correspondence between Multious and you; additional information we ask you to submit to authenticate yourself; other supplemental information from third parties in accordance with applicable laws and regulations.

 

Use of information

We gather online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes. By placing your order at Multious, you agree that we may use your personal information to: fulfil your product orders; provide services and customer support you request; process your order and clear payments; conduct marketing and promotion; enable future communication and liaison with you.

 

Disclosure of information

We try with our best effort to keep your personal information strictly confidential. However, we may disclose personal information to respond to legal requirements, court orders, credit card transaction processing, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

 

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

 

You have the right to request access to and make amendments of your personal information held by us. Enquiries concerning your personal data held by us should be addressed to:-

Customer Service

Multious

Room 1901, 19/F, Omega Plaza

3234A Dundas Street, Mongkok

Kowloon, Hong Kong

 

Please note that we do our best to protect your privacy. Therefore, we may take reasonable steps to verify your identity before granting access or permitting amendments to your personal data.